Privacy policy

Last updated: December 8, 2025

Your privacy matters deeply. This Privacy Policy explains how SRL Well-Being LLC (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit this website, make a purchase, subscribe to emails, book a session, or interact with any services.

Information we collect

We may collect:

Personal information you provide

  • Name
  • Email address
  • Billing information (processed securely through third-party payment processors—we do not store full payment details)
  • Phone number (if provided)
  • Session forms or questionnaire responses
  • Order and booking details

Automatically collected information

Our website may automatically collect:

  • IP address
  • Browser type
  • Pages visited
  • Cookies and tracking data

This information helps us improve your experience and maintain site functionality.

How your information is used

We use your information to:

  • process payments and fulfill orders
  • deliver purchased products, digital content, or sessions
  • respond to inquiries or support requests
  • send updates, newsletters, or marketing emails (you may unsubscribe at any time)
  • maintain internal records as required by law
  • improve website performance and offerings

We never sell your information.

Legal grounds for using your information (for international visitors)

If you are located outside the United States, including in the European Union, we process your information only when there is a clear and lawful reason to do so, under one or more of the following bases:

  • your consent, such as when you sign up for emails or submit a form
  • performance of a contract, such as fulfilling a purchase or booked session
  • legal obligations, including recordkeeping and compliance requirements
  • legitimate business interests, such as maintaining and improving our website and services

How your information is stored

Your data is stored through secure third-party platforms used for:

  • scheduling
  • payment processing
  • digital product delivery
  • email marketing
  • website analytics

These platforms meet industry security standards; however, no system is 100% risk-free.

Sharing your information

We only share information with trusted third-party service providers essential to operating the business, such as:

  • Stripe or PayPal (payment processing)
  • Squarespace / Shopify (website + shop)
  • Acuity / Calendly (scheduling)
  • Mailchimp / ConvertKit (email marketing)

We do not share, trade, or sell your personal information for marketing or commercial gain.

Third-party providers have their own privacy policies governing how they handle your data.

Cookies

This website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings at any time.

Your rights

Depending on your location, you may have the right to:

  • access the personal information we hold about you
  • request corrections or deletion
  • withdraw consent
  • opt out of marketing communications
  • restrict or object to certain types of processing

Contact us at: hello@srlwellbeing.com for any privacy-related requests.

Children’s privacy

This website and its services are not intended for individuals under 18. We do not knowingly collect information from minors. If you believe we have received data from someone under 18, please contact us and we will delete it promptly.

Updates

This policy may be updated periodically to reflect changes in practices or legal requirements. Continued use of the website indicates acceptance of any revisions.